EV700 Frequently Asked Questions

Do you have questions about the EV700 or how it can benefit your home? We’re here to help make buying an EV Charger easy. If you don’t see your question listed below please visit our driver support page or contact us.

Yes, the EV700 is weatherproof. The rugged metal all-weather enclosure charger is perfect for indoor and outdoor, year-round conditions.

The EV700 Level 2 Electric Vehicle smart charger is compliant with all North American UL standards. The EV700 is certified by TUV Rheinland. The TUV mark is proof of compliance with U.S. National standards. It demonstrates that an electrical product has been successfully tested and certified by a Nationally Recognized Testing Laboratory (NRTL) accredited by the Occupational Safety and Health Administration (OSHA). 

The blue LED color means that your unit is in stand-by mode, waiting to begin charging. The green lights indicate that your car is receiving power, and that the unit is on and charging. The red lights indicate an emergency stop, which means that your unit is not charging your vehicle and needs servicing, or the user has stopped the charge manually.

Our EV700 specification complies with the Energy Star technical requirements but as of now, the EV700 is not yet energy start certified. Currently the EV700 is being testing by third-party Certification Body recognized by EPA for EVSE. We expect to obtain verification certification and the Energy Star within this calendar year. Please note that our EV700 is tested and certified by a nationally recognized testing laboratory (NRTL) TÜV Rheinland for compliance with the North American regulations and directives.

Not currently, but we offer dual-sided pedestals for commercial units who are looking to power multiple vehicles in tight spaces.

No. The EV700 doesn’t require to be hardwired and is available out-of-the-box with either with NEMA 14-50 or with NEMA 6-50 outlet. We recommend securing your unit for safety be completed by an electrician for an additional expense for installation, which is industry standard for any Level 2 EV charger.

A certified electrician will need to be involved if your home has neither NEMA 14-50 nor NEMA 6-50 outlets previously installed. If a NEMA 14-50 or NEMA 6-50 outlet is available, you can install the EV700 in just a few minutes by yourself.

Some states require new construction homes and developments to include a certain percentage of EV-ready spots. Others require landlords to allow their tenants to install Level 2 chargers and 240-volt outlets at the expense of the tenant who is an EV driver. Please check with your landlord or their property management company for details and check local codes.

No, the EV700 does not. But we do offer compatibility with our EV700 app which can be download on both the App Store and Google Play Store to start, stop, and schedule charges.

Yes. On the right-hand side of the unit, press the large circular button to trigger a stop.

You can set up the EV700 to have a custom passcode on the unit and in the EV700 app.

Yes, the EV700 app can be downloaded on both the App Store and the Google Play store, and you are able to plug in the unit and schedule when you’d like your charging session to begin within the app.

Bluetooth and Wi-Fi compatibility with friendly network connectivity, adjustable amperage settings, the EV700 app available for download from Apple and Google App Stores allows you to schedule your charging sessions to optimize off-peak charging hours with lowered costs and benefits, Bidirectional-RFID capabilities for security and locking, touchscreen, credit card tap allows you to pay on the unit.

We meet the qualifications for several utility demand response programs, and our team is diligently working to move from “pending” to officially listed. While becoming officially listed can take time, we expect to be approved for a few programs within this calendar year.

The outer casing of the EV700 is steel.

As of March 2022, we now offer a 3-year warranty with all purchases of our chargers, included with purchase. No additional fee or add-on is required.

Most homes can install EV charger. You’ll need a qualified electrician to wire things up, and some locales require permits and inspections. An exception is if your garage already has a dedicated 240-volt plug receptacle of the proper type installed. That would allow you to buy a plug-in EVSE, hang it on the wall, and plug it in yourself.

As an electric vehicle driver, it’s useful to know how many miles of range you are getting during the time your vehicle is charging so you know you can get to your next destination.

 

Miles of range added per hour of charging

    

3.7kW slow

7kW fast

22kW fast

43-50kW rapid

150kW rapid

Up to 15 miles

Up to 30 miles

Up to 90 miles

Up to 90 miles in 30 mins

Up to 200 miles in 30 mins

Plug-in models are more easily portable if you move, but they are usually limited to indoor use since they aren’t as well protected from the elements.

Hard-wired wall units are generally more expensive to install, and obviously more permanent, but they can typically carry more current (for faster charging) and are more suitable for outdoor charging if that’s the type of situation you have at home.

Not exactly. You may find a charging station with the features you want but a higher capacity than you need. If the rated power of your charging station exceeds 80 percent of the capacity of your circuit, make sure that you are buying one that can limit the charging current.

If you drive more than 20 miles per day, and you don’t have charging access elsewhere, you should consider getting a level 2 EV charger at home.

Yes, the app allows you to program charging time and duration of charge.  For example, you can program the charge for off-peak energy use overnight.

Contact TOG customer support line for replacement parts at: xxxx

Contact TOG customer support line for technical questions at: xxxx

A Level 2 charging station like the EV700 will provide up to 30 Miles of range per hour of charging and will charge your car up top 5 times faster than a regular household power outlet. It is important to note that your battery’s charge status at connection, and your EV’s on board charger play a part in charge rate. In most cases, the EV700 will take an EV’s battery from 20-80% in 6-8 hours.

The EV700’s enclosure allows for indoor and outdoor rated installations. It is recommended that the necessary NEMA 14-50 outlet have a weatherproof, outdoor enclosure for maximum protection from the elements.

A certified electrician will need to be involved if your home does not have a NEMA 14-50 outlet previously installed. If a NEMA 14-50 outlet is available, you can install the EV700 in just a few minutes by yourself.

To estimate what your costs will be, reference your latest utility bill to see how many kilowatt-hours(kWh) you currently use and how much you pay per kWh. The national average price of electricity as of November 2021 is $.13 per kWh. If your EV’s battery is sized at 250 kWh, you drive 1,000 miles per month, and you are paying $.13 per kWh, charging your EV will cost you $34.25 a month. In areas where average kWh is $.22/kWh, monthly costs of charging can be as high as $60.00. 

The EV700 is fully configurable on the LCD touchscreen. The EV700 mobile application is completely optional.

The EV700 utilizes the universal SAE J1772 dock connector. Tesla drivers will need an adapter to charge with the EV700.